CILCSA Launches New Website & Email Domain
The Central Illinois Customer Service Association (CILCSA), a 501c (6) non-profit entity committed to improving service in organizations...
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Apr 23, 2023
Springfield Clinic Recognized in 2023 Excellence in Customer Service Awards from the Business Intell
Springfield Clinic was recognized by the Business Intelligence Group as an Organization of the Year for their 2023 Excellence in Customer...
Feb 16, 2023
Welcome to the Board, Andrew!
Another great board meeting this morning! Missing a couple, but do want to take this opportunity to welcome Andrew Bartlett to our board....
Feb 3, 2023
CILCSA Featured on WICS Marketplace
On Friday, February 3, 2023, Michael Thomas (President of CILCSA’s Board of Directors) and Steve Peralta (Founding Member of CILCSA) were...
Oct 3, 2022
CILCSA Thanks You, Our Members
As this week marks our National Customer Service Appreciation Week (NCSW) celebration, the Central Illinois Customer Service Association...
May 2, 2022
OOT Box Media presents – Inside the Box w/Steve Peralta
Our friends over at OOT Box Media, LLC invited our very own Steve Peralta “inside the box” recently. To learn more about Andrew Bartlett...
Aug 19, 2020
Local Businesses Pledge All IN 4U to Restart Business Economy in Sangamon County
Businesses in Springfield and Sangamon County are encouraged to take the ALL IN 4U pledge, a new health and safety initiative organized...
Jun 4, 2020
BOS Shares How They’ve Adapted During COVID-19
CILCSA Corporate Member, BOS, Adapts CX Approach During Covid 19 to Serve Customers and Keep Employees Safe A few weeks ago, CILCSA...
Mar 22, 2020
All In One Laundry Center & Services Providing Valuable Service Through COVID-19 Crisis
SPRINGFIELD – March 21, 2020 – With hygiene being a key component to slowing the spread of COVID-19, All In One Laundry Center & Services...
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