Schedule of Events

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Central Illinois Customer Service Association Events in Springfield, Illinois

Upcoming Events

Leadership Lessons From Ted Lasso with Brian Summerall
Fri, Feb 28
Cherry Hills
RSVP
Summer Coffee Social
Fri, Jun 20
Pease's at BUNN Gourmet
RSVP
Networking on the Green at the Memorial Health Championship
Thu, Jun 26
Panther Creek Country Club
RSVP
CILCSA 10 Year Anniversary Celebration Open House
Tue, Jul 15
Springfield
RSVP
10 Year Anniversary Event
October 7, 2025 (Time is TBD)
Crowne Plaza Springfield
Details
National Travel & Tourism Week - Keynote Speaker TBD
May 4 - 10 (Exact date and time is TBD)
Location is TBD
RSVP
End of Year Educational Session, Winter Social & Charity Toy Drive
November (Date and time is TBD)
Location is TBD
RSVP
Springfield Destination Tailgate Party
September / October (Date and time is TBD)
Route 66 Drive In @ Knight's Action Park
RSVP
March Madness Championship Basketball Social
March 2025 (Date and time is TBD)
Route 66 Motorheads Bar & Grill
Details

Sponsorship Opportunities Available

AMPLIFY YOUR BUSINESS

Nov 20, 2024

The Impact of Customer Service on a Business (Event Recap)

Customer service is more than just a business buzzword—it’s the heart of how companies connect with their clients and communities. CILCSA...

Sep 18, 2024

CILCSA Welcomes World-Renowned Keynote Speaker to Springfield

Michael and Amy recently joined Beni on the couch at NewsChannel 20 to share some exciting news—a world-renowned speaker is coming to...

May 22, 2024

Less Stress & More Customer Service Sucess with David Jones

A big thank you to everyone who joined us last week at the David Jones Less Stress and More Customer Service Success keynote hosted by...

“Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.”

— Kevin Stirtz

What Our Members are Saying

I am always looking for ways to elevate the hospitality and guest experience my team provides. CILCSA helps me do just that.

Brent Schworer

Engrained Brewing Co.

Habitat for Humanity of Sangamon County has been a member of the Customer Service Association from the beginning. I love attending the functions organized because the speakers are always top notch with a very important message. The networking opportunities through the social events are fun and extremely valuable. I highly recommend every business or organization consider joining this association.

Colleen Stone

Habitat for Humanity

The Central Illinois Customer Service Association adds value to the community with great content, insight and vast networking opportunities. I enjoy the local touch and love the mission and vision of service. Keep up the good work!

Michael Thomas

Express Employment Professionals

CILCSA rejuvenates the spirit of customer service and empowers greatness in the culture of its member organizations!

Todd Bringuet

Ace Sign Co.

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