Michael and Amy recently joined Beni on the couch at NewsChannel 20 to share some exciting news—a world-renowned speaker is coming to Springfield, and tickets are only $20 for non-members to attend!
Steve Gilliland, celebrated for his humor and practical insights, has transformed workplace cultures and elevated customer experiences for organizations across the globe. His engaging message empowers professionals from all industries to exceed expectations and build stronger, lasting relationships with customers.
This event is a fantastic opportunity for local businesses and professionals to gain actionable strategies for improving service and creating positive, lasting impacts within their teams. Whether you’re new to CILCSA or a long-standing member, Steve’s presentation will equip you with invaluable tools to take your customer service to the next level.
Don’t miss your chance to learn from one of the best in the business—mark your calendars now!
Watch the full interview with NewsChannel 20 here: https://newschannel20.com/features/marketplace/central-illinois-customer-service-assoc-has-a-new-keynote-speaker